
The New Frontier in AI Development: Why Agent Experience (AX) Matters
A Talk by Mathias Biilmann (CEO, Netlify)
About this Talk
Agent experience (AX) is the holistic experience AI agents will have as the user of a product or platform. AI agents are reshaping software development, but today’s developer tools and platforms weren't built for them. For AI agents to truly be effective, we need to craft our products with AX in mind. How do we design platforms, APIs, and workflows that help AI agents operate effectively? While DX optimized tools for humans, AX challenges us to rethink systems for AI-first development. This talk will address:
- Introduction to Agent Experience (AX)
- The current limitations of AI agents when building, deploying, and iterating software.
- How platforms will need to evolve to support AI-native workflows.
- Overcoming the tensions between human-driven and AI-driven development—and what collaboration can look like
- The early signs of AX in today’s AI-powered development landscape.